Responsible Gaming

Introduction

At Chopmate, we believe that online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means. Never gamble with money you cannot afford to lose.

Age Verification

Online pokies in New Zealand are only available to individuals aged 18 years and over. By accessing our site, you confirm that you meet this legal requirement. We are committed to preventing underage gambling and take age verification seriously.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone else, it may indicate a problem with gambling:

• Chasing losses by gambling more to try to win back money
• Gambling with increasing amounts of money to achieve the same excitement
• Hiding gambling activities or lying about the time and money spent gambling
• Neglecting family, work, or other important responsibilities due to gambling
• Experiencing mood swings or irritability when trying to reduce gambling
• Using gambling as a way to escape stress, anxiety, or depression
• Borrowing money to fund gambling activities
• Feeling unable to control or stop gambling despite wanting to
• Loss of interest in hobbies and activities outside of gambling

Self-Help Tools

Most responsible gaming operators provide tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
• Loss Limits: Set a limit on the maximum amount you're willing to lose
• Reality Checks: Receive reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
• Time Limits: Set automatic session timeouts to manage playing time

We encourage you to use these tools to maintain responsible gaming habits.

Support & Help Resources

If you or someone you know is struggling with gambling, confidential support is available:

New Zealand

• Problem Gambling Foundation (PGF): Free and confidential support services
  Phone: 0800 358 358 | Website: www.problemgambling.nz
• Gambling Helpline: 24/7 support and counselling
  Phone: 0800 664 262

International Support Services

• Australia - Gambling Help Online: www.gamblinghelponline.org.au
• United Kingdom - GamCare: www.gamcare.org.uk
• United Kingdom - GamStop: www.gamstop.co.uk
• Canada - Responsible Gambling Council: www.responsiblegambling.org
• United States - National Council on Problem Gambling: www.ncpgambling.org

Take Action Today

If you think you may have a problem with gambling, please reach out for help immediately. There is no shame in seeking support—trained professionals are available to assist you confidentially at any time.

Remember: gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to seek help.

This page was last updated in 2026. Support service contact information may change. Please verify current details directly with the organisations listed above.